The Delivery Process
Understanding the delivery timeline helps you prepare properly and set realistic expectations. Here's the typical journey from order to first plunge:
Order to First Plunge Timeline
Order Confirmed
Payment received, order processing begins. Supplier contacts you within 24-48 hours.
Preparation
Equipment prepared or manufactured. Lead time varies by product (1-14 days).
Delivery Scheduled
Supplier coordinates delivery date and time window with you.
Delivery Day
Team arrives, unloads equipment, and positions it in your chosen location.
Installation
Professional setup, connections, and initial testing (30 min to 2 hours).
First Plunge!
Water cooled, walkthrough complete, you're ready for your first session!
Typical Timeframes
- In-stock items: 3-7 days from order to delivery
- Made-to-order: 2-4 weeks from order to delivery
- Custom/Commercial: 4-8 weeks depending on specifications
What to Expect by Product Type
Portable/Inflatable Tubs
- Delivery: Usually a single person can carry
- Setup time: 15-30 minutes (DIY)
- Installation included: Typically not needed, instructions provided
- First use: Same day (add ice, wait 30-60 min)
Standard Tub + External Chiller
- Delivery: 2-3 person team
- Setup time: 1-2 hours
- Installation included: Usually yes, verify with supplier
- First use: 4-8 hours (initial cooling)
All-in-One Integrated System
- Delivery: 2-3 person team
- Setup time: 30-60 minutes
- Installation included: Usually yes
- First use: 4-8 hours (initial cooling)
Commercial Grade
- Delivery: Professional team with specialized equipment
- Setup time: 2-4 hours
- Installation included: Always, often with training
- First use: 8-24 hours (larger water volume)
Pre-Delivery Checklist
Proper preparation ensures a smooth delivery and installation. Complete these items before your delivery date:
Pre-Delivery Preparation
0 / 8Pathway Requirements
Ensure the delivery team can safely transport the equipment:
- Minimum width: 80cm for most units
- Clear of obstacles: Move furniture, planters, etc.
- Stairs: Inform supplier if stairs are involved
- Elevator: Verify dimensions if applicable
Pro Tip
Installation Day
What the Team Will Do
- Arrival and assessment: Team verifies the installation location
- Positioning: Carefully place the tub in final position
- Leveling: Ensure the unit is perfectly level
- Connections: Connect chiller, power, and any plumbing
- Fill water: Fill the tub with fresh water
- Initial treatment: Add any necessary water treatment
- Testing: Power on and verify all systems work
- Walkthrough: Explain operation, maintenance, and warranty
What You Should Prepare
- Be present or have an authorized representative
- Have garden hose and water access ready
- Keep pets secured away from the work area
- Have phone charged to take notes and photos
- Prepare any questions you want to ask
Questions to Ask the Installer
- What's the recommended water treatment schedule?
- How often should filters be cleaned/replaced?
- What temperature do you recommend starting at?
- How do I drain the water when needed?
- What are the warranty terms and how do I make a claim?
- Is there a support number for questions?
Before They Leave
Your First Week
Day 1: Initial Cooling
- Water will take 4-24 hours to reach target temperature
- Don't plunge until temperature is stable
- Check that chiller is running properly
- Verify cover fits correctly
Day 2-3: First Plunges
- Start at a warmer temperature (12-15°C) for your first sessions
- Limit initial sessions to 1-2 minutes
- Focus on breathing techniques
- Don't plunge alone during your first few sessions
Day 4-7: Establishing Routine
- Settle into a regular plunge schedule (2-3x per week)
- Gradually increase duration as comfortable
- Monitor water quality and clarity
- Note any issues to discuss with supplier
First Week Goal
Post-Installation Checklist
After installation, complete these items to ensure you're set up for long-term success:
Post-Installation Tasks
0 / 8Maintenance Schedule to Set Up
| Task | Frequency |
|---|---|
| Check/clean filters | Weekly |
| Test water quality | Weekly (if using chemicals) |
| Wipe down shell | Monthly |
| Check chiller vents | Monthly |
| Water change | Every 3-4 weeks |
Ongoing Support
Keep these contacts handy:
- Supplier support line: For questions and troubleshooting
- Warranty contact: For warranty claims
- Parts/consumables: Where to order filters, chemicals, etc.
Installation & Maintenance FAQ
⢠Portable/Inflatable: 15-30 minutes (DIY)
⢠Standard tub + external chiller: 1-2 hours
⢠All-in-one integrated system: 30-60 minutes
⢠Commercial/Custom: 2-4 hours
Most suppliers include installation in the purchase price.
⢠Check and clean filters weekly
⢠Test and balance water chemistry (if using chemicals)
⢠Wipe down the shell monthly
⢠Deep clean during water changes
⢠Check chiller vents for dust monthly
Most modern systems make maintenance minimal with automated filtration and ozone/UV sanitation.
Related Articles
Ready to Start?
Take our quick questionnaire to find the perfect cold plunge for your needs.
Find Your Perfect Plunge